What a great hospital. This sets the standard for customer/ patent experience. Unlike other hospitals if your in for a procedure where you stay overnight your experience is patient focused. You book in - they check your cover and complete any paperwork/ payment if needed then your off to your room. Just like a boutique hotel (only a little more sterile) Your pre op paper work and tests are done in your own room. You can unpack and rest Then they take you down from your room and off for your procedure as normal. Everyone I met and I mean everyone was absolutely outstanding. I don’t want to list them as I will forget one. Just trust me nothing is too much trouble. Well done Putting the patient first Brilliant experience You should all be very proud of yourselves Thank you
Had my second hip replacement last week and once again the staff were fantastic. Nothing was too much bother. Everyone who spent time with me explanined and answering my questions without rushing. The pre operation assessment and information session was extremely useful. Thank you so much to you all.
Amazing facilities. Amazing staff, nurses were so kind. Kitchens staff were brilliant to me. 7 star hospital
Modern private hospital. Very clean and spacious. Cafeteria on site. Some of the staff seemed to be a little abrupt.
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