Very well kept Clean Hotel. Lovely friendly staff very helpful. Food was beautiful Breakfast and dinner and the staff work extremely hard to serve. Great location in the city close to everything especially the train station. Some of the rooms are very far from Reception and bar so if you suffer with mobility or other forms of illness that prevent you from walking far it's hard. The Car park is two streets behind also which was hard for some of our party. The bar is nice and has a kids room at the back to entertain them. The swimming pool is lovely also. My father in law is in a wheelchair and his needs were met greatly. They also switched our room to allow us to be close to him as he needed the help. It was his birthday weekend and they accommodated us to get in early and set his room up with balloons etc and were very helpful bringing his cake in to sing happy birthday for him, and a complimentary box of chocolates also which was a nice touch. A special shout out to Marion who was just wonderful and a natural host to us and everyone she encountered. It's safe to say we will be back again for another stay here, thank you all.
Enjoy out stay at this location. Rooms clean and tidy with free parking around the corner. Cars and motorcycles / entrance door locked at night for piece of mind... Great stop for two wheeled travelling. Nice little breakfast in the morning to start the day off
I love Waterford city always look forward to visiting the city I stayed in this hotel in early March staff were very friendly and nice food was lovely I loved the bridge bar good selection of drinks . The only problem I had was there was a problem with the rooms the first day I arrived the TV didn't work properly I couldn't get rte stations the plughole in the bath did not keep the water in the bath tub apart from that rooms were nice . I loved the way my room was beside the leisure centre in the hotel . I would visit this hotel again I just wish they would fix their bathroom plugholes and improve their bedrooms . I hope they have reopened the back part of the bridge bar as it was closed for renovations last March I was very annoyed with this as it was my favorite part of the bar I wish they gave me more notice about this before I arrived in March 2020 please reply to my review at my Gmail address.
Came down here paddy's day for dinner and drinks. I had a great day down here the food was lovely. What I loved most about this place is the kids were entertained all day as they had a soft play area. I really really enjoyed it down the the atmosphere was great 👍 I didn't rate the rooms as I didn't stay here the night.
Staff friendly and nice generally , especially in the bar and restaurant. Breakfast was fantastic. Room just ok. A bit 'tired' but the Bed were comfortable. Downside...Staff failed to inform us on checking in that the jacuzzi and steam room were out of order (that being important in choosing this hotel)